Please observe a few simple rules when using your online banking service. This will enable you to protect your account from unauthorised access.
Regularly check the turnover on your account. You can do this in your online banking, by using the App Sparkasse and by checking your account statements. Check each individual debit carefully. This is the only way to recognise unauthorised debits punctually and promptly. If you discover any discrepancies, please contact your Sparkasse.
Additional security can be gained by setting a daily limit for your online banking transactions, thus enabling you to determine the maximum limit for your daily account dispositions. This is useful and practical because a personal credit limit restricts the means of unauthorised access.